Artificial intelligence has seamlessly woven itself into our daily routines, impacting almost everything we do whether we realise it or not. As business owners, we are actively encouraged to embrace AI to drive efficiency, which is a highly positive step forward. However, if you ask most owners whether their business is protected against AI-driven scams, the answer is usually a confident "yes". Most point to their firewalls, multi-factor authentication (MFA), and up-to-date antivirus software. Unfortunately, recent real-world events show that these traditional defenses are no longer enough.

When pharmacy owners think about growth, the focus is often on attracting new patients.

More advertising. More social media. More promotions. More reasons for people to walk through the door.

However, I like to challenge that strategy.

What a few days! Another Pharmacy Forum done and dusted, and this one gave us plenty to talk about.

We kicked things off with a sold-out Women in Pharmacy WA Breakfast, and Emma Krause absolutely delivered. There were plenty of laughs, a few relatable truths and she managed to make the two men in the room blush!

The end of the financial year (EOFY) is just around the corner, and for pharmacy owners, wrapping up the year efficiently is key to starting the new financial year on the right foot. With June 30 just around the corner, now is the ideal time to review the key tasks that can help maximise deductions, maintain accurate records, and position your pharmacy for a strong year ahead.

We’re in June, which officially means the busy, busy period of community pharmacy has begun.

Flu vaccines are being administered, every family seems to be coming down with some kind of virus, and your team is also likely picking up a few of those bugs along the way. It’s the time of year where you may slip into “fight or flight” mode and only the easiest, most practical tools get used, which we totally get.