Managing your pharmacy with KPI's

Managing your pharmacy with KPI's

Business ownership is a very emotive thing. We intuitively have a reasonable grasp of what is happening in our businesses from the day to day involvement, and from the conversations we have with our team. But as I have learnt, and other clients too, decisions based on emotion are rather dangerous. Sometimes what we think is happening is very different from what is actually happening. Politics, agendas, and biases come into play, often unintentional too. The best decisions are those back up by data and statistics. Data Analytics is a big part of modern-day business.

GUEST BLOG | Consult room speed bump ahead.

GUEST BLOG | Consult room speed bump ahead.

We asked the amazing Shane Moyle from Design District to jump on to discuss private consultation rooms and how to be compliant.

In light of Pharmacists nationwide being requested to register their EOI to vaccinate for the soon-to-be released Covid-19 vaccines, there are considerations that come along with that decision.

If you currently have a compliant operating Private Consultation room suitable for vaccinations, you are in a great position to offer this protection to your local community.

Remember, Pharmacy Partnerships are like a marriage!

Remember, Pharmacy Partnerships are like a marriage!

Partnership are like marriage. When they work, they are beautiful, when they don’t it’s a disaster. In pharmacy land there has been some seriously impressive partnerships that have been formed and gone on to huge success. There have also been some bitter and ugly “divorces”. Partnerships are certainly not for everyone. Some owners I know work well on their own, but not very well in a partnership.

The risk we are taking as a business to improve Pharmacy Owner’s lives.

The risk we are taking as a business to improve Pharmacy Owner’s lives.

Well, last year was one for the books.

Internally at Peak it was a difficult one. Our superstar team are great at what they do but last year, a lot of things we touched turned to crap, nothing was working. Don’t get us wrong we love a challenge, but we like to be working towards a big goal. However, working hard for no tangible results is soul destroying.

Our last blog for 2020

Our last blog for 2020

Last night I went outside and stood there for a while. I looked out the darkness of the bushland across the road. I watched the full moon rise over the hills. Aside from frogs croaking, and an owl hooting, it was very quiet. It was peaceful. My family had just finished dinner, kids were in their bedrooms and I have just finished cleaning up. That peacefulness and calmness was in stark contrast to the year the Peak family just experienced.

How do I reflect on this year? Where do you start with this year? It has honestly been the hardest year we have ever had to face at Peak. Frankly it was bloody tough. But this year has enabled us to be very thankful that we do what we do. We have a good business that helps a lot of pharmacy owners around Australia. We have kept the Peak family employed and in a safe and secure business. We have provided jobs to 4 additional people this year. There is a lot to be thankful for.