Guest Blog Series | BD Rowa

We are very excited for our next Guest Blogger, BD Rowa Technologies.

Firstly, who is BD Rowa?


BD (Becton Dickinson) is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

BD Rowa™ Technologies has a large portfolio of solutions, from pharmacy automation systems to digital solutions for virtual product presentation. They enable the delivery of cost-efficient prescription services, increase capacity in your store, release capital tied up in stock, and reduce wastage to near non-existent.

Our aim is to provide quality service and advice to pharmacists and pharmacy owners looking to automate their dispensary, improve the workflow in their business and have more time for direct customer consultation.

Now let’s begin!

When was the last time you did a health check on your pharmacy workflow?

We’re almost at the start of another financial year and with this comes new considerations for our business.

We’re hearing the echoes of digital innovation and automation everywhere we go – at trade shows, in industry publications, online, not forgetting other pharmacists already taking the lead, and the more we hear about it and how critical it is to our pharmacy’s longevity, the more it highlights our own pharmacy’s efficiencies.

Some of you may be satisfied with how your pharmacy is currently operating, but when was the last time you did a health check on your pharmacy workflow?

If you need to think about that, then it’s probably time you did, and BD Rowa is here to help.

The key is to start with an industry expert

Sure, you will have done your own research and perhaps spoken to another pharmacist, but ultimately you want someone experienced and knowledgeable who will guide you through the process of obtaining all the relevant information you need to make this decision.

So, how can BD Rowa help your pharmacy?

We have Territory Managers who cover each state of the country, who will take the time to understand your business and assist you in developing a personalised automation solution, providing improved efficiencies for your pharmacy.

In order for us to provide you with a formal assessment on your automation solution, our team will discuss and review all elements of your pharmacy and it’s potential: Business size; script quantities; stock lines; projected area growth; floorplans, and ultimately your return on investment.

Our Workflow Designer will create individual concepts based on your requirements, to help you visualise what your pharmacy options could look like.

All key stakeholders are engaged throughout every step and consideration, until an agreement has been made on the final proposal.

Full guidance along the way

Once your Rowa is ordered and delivery timelines are advised, our experienced Project team coordinate the entire installation process. We provide you with full guidance and consultation throughout the entire process, including full product training to ensure you have confidence in your pharmacy’s digital transition.

You’re in good hands

We’re proud of our commitment to customer service and ongoing support. Our Service Team provide a weekly remote login to analyse the performance of your equipment, reinforced with a regular on-site preventative maintenance visit every six months.

We offer assistance 7 days a week with a 24 hour on-call support network and service representation Australia wide. Our specially trained service technicians are dedicated to providing the necessary service and support you need.

Make the change

Now is the time to make the change digital innovation and automation. With optimised storage and improved workflows in your pharmacy, you can now focus on providing a more direct and better quality of customer consultation.

If you’d like to know more about automation, improving your pharmacy workflow, simply click below to contact your local Territory Manager, call 1800 MY ROWA (69 7692) or visit