I have spoken to many pharmacy owners, and one common thing that surprises me is not many can answer the question “Where are you going to be in 3 years time?”.
There are not many pharmacy businesses that have a well defined vision, goals and dreams. As you may have heard me say before, “aiming at nothing and hitting it with surprising accuracy”. To be honest it is not surprising at all. But considering the size of the investment in these businesses, and the size of the debt some are carrying, I find it strange there is a lack of vision in the future of community pharmacies.