2022-2023 Federal Budget

2022-2023 Federal Budget

Treasurer Josh Frydenberg recently delivered the 2022-23 Federal Budget. This was earlier than usual, as a federal election is due to be called within days of this blog being written. With this in mind, the focus of the budget was on short-term incentives for individuals and businesses and easing the increasing cost of living pressures.

4 Pharmacy KPI's You Need To Care About

4 Pharmacy KPI's You Need To Care About

I’m about to let you in on Peak’s worst kept secret! JT and I have been preaching on our soapboxes for some time now about the 4 Pharmacy KPI’s that you need to care about. We hosted a webinar last year about this very subject. However, I realised that we haven’t written a blog. So, today is your lucky day! I am going to give you some wonderful insight into these nifty KPI’s.

Current Trends In Valuations

Current Trends In Valuations

In previous years there have been significant challenges raised for pharmacy owners, relating to cashflow boost, Jobkeeper, rent abatements, very abnormal trading months and even individual store issues such as heavily reduced turnover and excessive turnover in some cases. Despite the issues being raised, the principals of pharmacy valuation methodology remain the same and must be consistently applied.

Health Services Are The Future Of Pharmacy

Health Services Are The Future Of Pharmacy

Just because your pharmacy is able to offer a particular health service, doesn’t necessarily mean it will work for your pharmacy. This is because every pharmacy has its own target audience and therefore, different needs and wants. For example, a pharmacy who has a focus on senior health, may not need a baby nurse. So, how do we select the right health service and make it a success?

"Would you like to join our loyalty program?”

"Would you like to join our loyalty program?”

I understand that loyalty programs are tried and tested marketing channels for thousands of pharmacies across Australia. But today, I want to talk about the power of customer data versus customer incentives to create loyalty. This is because, I believe the power in loyalty programs is the data.