If you have been following, reading, listening and viewing Peak’s content over the years you will know we are keen advocates for the “what you can measure you can manage” school of thought. Yes, we are accountants, so being analytically minded is part of who we are.
The Pharmacy Mastermind program was launched at the beginning of 2021 and it has been one of our most exciting and successful initiatives in Peak’s history. Personally, it has been immensely rewarding and gives me great joy in being able to help pharmacy owners.
Getting results for our clients is our goal, but to do that we have to have a good understanding of the business, the owners and the team. We need to have the right structures in place, with the owners focussed on the most important functions. To know whether it is working, we need data. So, what type of data do our Mastermind clients track?
A lot is the honest answer. But knowing your time is precious and you don’t particularly want to read a thesis at the moment, I have outlined below some of the most important.